Jobs

Interested in a career at BuzziSpace?

We are always looking for talents. Just send an e-mail to hr@buzzi.space

 

Customer Service Responsible (London)

London, UK

07/24/2017

BuzziSpace is looking for a Customer Service Responsible (London)

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Contact us

Interested? Please send us your CV and motivation letter.

We are looking for an enthusiastic colleague to join our Customer Service Team. As a Customer Service Responsible (CSR) you will be our UK Customer Service and order management expert. You will provide support service on general product inquiries, questions on Sales orders, stock availability and delivery issues.

Full training for this role will be provided at our headquarters in Belgium and following the training you will be based in our London office & showroom.

YOUR TASKS

  • Process the incoming Sales orders & manage the order flow using Microsoft Navision
  • Working alongside the design and specification team providing specification and quotation support when necessary
  • Proactively manage and resolve order and customer related issues and claims
  • In case of projects, organise & follow up on the delivery & installation
  • Follow up on due payments and credit limits
  • Escalating/liaising with other departments when necessary
  • Key point of contact following order placement for customers, dealers, distributors and agents
  • Manage customer requests & inquiries by telephone and per e-mail: general inquiries on lead times, product information, progress of Sales orders,…
  • Managing loan stock, deliveries and collections in conjunction with our installation company
  • Provide back-up assistance to the team when necessary

YOUR PROFILE

  • Customer-focused and commercially minded
  • Positive team player with high energy level and a good sense of humor
  • Ability to work independently and to be task-focused
  • Excellent communication skills and a close attention to detail is critical in this role
  • Proactive thinker and problem solver
  • Ability to prioritize, analyze, plan and coordinate workload

REQUIREMENTS

  • Bachelor degree or equivalent by experience
  • Professional level spoken and written English
  • Computer literacy essential, especially Microsoft Office & ERP system. A knowledge of Microsoft Navision is desirable though not essential.
  • Full time work schedule

INTERESTED?

Please send your CV and letter of application in English via e-mail to hr@buzzi.space for the attention of Anja Van den Bosch.

Customer Service Responsible (Aachen)

Aachen, Germany

07/10/2017

BuzziSpace is looking for a Customer Service Responsible (Aachen)

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Contact us

Interested? Please send us your CV and motivation letter.

We are looking for an enthusiastic colleague to join our Customer Service Team. As a Customer Service Representative (CSR) you will be our Customer Service and order management expert. You will provide support service on general products inquiries, questions on Sales orders, stock availability and delivery issues. You will receive an internal training at our headquarters in Belgium. After the training you will be based in our German office & showroom in Aachen.

YOUR TASKS

  • Process the incoming Sales orders & manage the order flow
  • Proactively manage and resolve order and customer related issues
  • Follow up on due payments and credit limits
  • Escalating/liaising with other departments when necessary
  • Key point of contact for customers, dealers, distributors and agents
  • Manage customer requests & inquiries by telephone and per e-mail: general inquiries on lead times, product information, progress of Sales orders,…
  • Provide back-up assistance to the team when necessary

YOUR PROFILE

  • Positive team player with a good sense of humor and a commercial mind
  • Ability to work independently
  • Excellent communication skills and attention to detail
  • Proactive thinker and problem solving
  • Ability to prioritize, analyze, plan and coordinate workload

REQUIREMENTS

  • Bachelor degree or equivalent by experience
  • Professional level spoken and written German
  • Professional level spoken and written English
  • Computer literacy essential, especially Microsoft Office & ERP system
  • Full time work schedule

INTERESTED?

Please send your CV and letter of application in English via e-mail to hr@buzzi.space for the attention of Anja Van den Bosch.

Product Developer (Antwerp)

Antwerp, Belgium

05/15/2017

BuzziSpace is looking for a Product Developer (Antwerp)

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Contact us

Interested? Please send us your CV and motivation letter.

We are currently looking for a talented Product Developer with a passion for furniture to join our growing team. You will work on translating new incoming designs and improving existing ones, by using your knowledge of technology, materials and manufacturing methods.

YOUR FUNCTION

You are responsible for:

  • designing
  • prototyping
  • testing
  • ensuring production feasibility through detailed technical drawings and specifications

YOUR TASKS

  • working on ideas or developing design concepts using CAD (SolidWorks)
  • sketching initial internal or external design ideas
  • identifying the suitability and availability of materials
  • producing detailed drawings and specifications including parts lists and costs following the general technical guidelines
  • building and testing prototypes to proof the design concept
  • gaining expertise and building technical know-how and competences in engineering techniques for wood | metal | acoustic materials | fabrics
  • researching new materials or understanding market requirements
  • liaising with other departments, including Product Management and Operations to discuss and support negotiation of appropriate production processes
  • occasionally traveling to production facilities and suppliers (abroad) and evaluating the feasibility of production
  • presenting design proposals, prototypes, frozen designs to CCO and external designers

YOUR PROFILE

  • master degree in product development or similar through experience
  • a vision for product design with a passion for furniture
  • proven experience of + 5 years in product development
  • good technical expertise to make it work
  • 2D and 3D (SolidWorks) expert
  • knowledge of Adobe Creative Suite and KeyShot are a plus
  • good communication skills – Dutch and English
  • hands-on mentality
  • creative mind combined with a problem-solving mentality
  • team player

WE OFFER

  • a challenging and exciting position in a dynamic and fast growing global company;
  • the opportunity to be part of an innovative organization and to contribute to our further growth;
  • an attractive salary package including benefits.

INTERESTED?

Please send your application and motivation letter to hr@buzzi.space, to the attention of Anja Van den Bosch.