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Customer Service Responsible (Aachen)

Aachen, Germany


BuzziSpace is looking for a Customer Service Responsible (Aachen)

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Interested? Please send us your CV and motivation letter.

We are looking for an enthusiastic colleague to join our Customer Service Team. As a Customer Service Representative (CSR) you will be our Customer Service and order management expert. You will provide support service on general products inquiries, questions on Sales orders, stock availability and delivery issues. You will receive an internal training at our headquarters in Belgium. After the training you will be based in our German office & showroom in Aachen.


  • Process the incoming Sales orders & manage the order flow
  • Proactively manage and resolve order and customer related issues
  • Follow up on due payments and credit limits
  • Escalating/liaising with other departments when necessary
  • Key point of contact for customers, dealers, distributors and agents
  • Manage customer requests & inquiries by telephone and per e-mail: general inquiries on lead times, product information, progress of Sales orders,…
  • Provide back-up assistance to the team when necessary


  • Positive team player with a good sense of humor and a commercial mind
  • Ability to work independently
  • Excellent communication skills and attention to detail
  • Proactive thinker and problem solving
  • Ability to prioritize, analyze, plan and coordinate workload


  • Bachelor degree or equivalent by experience
  • Professional level spoken and written German
  • Professional level spoken and written English
  • Computer literacy essential, especially Microsoft Office & ERP system
  • Full time work schedule


Please send your CV and letter of application in English via e-mail to for the attention of Anja Van den Bosch.

Product Developer (Antwerp)

Antwerp, Belgium


BuzziSpace is looking for a Product Developer (Antwerp)

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Interested? Please send us your CV and motivation letter.

We are currently looking for a talented Product Developer with a passion for furniture to join our growing team. You will work on translating new incoming designs and improving existing ones, by using your knowledge of technology, materials and manufacturing methods.


You are responsible for:

  • designing
  • prototyping
  • testing
  • ensuring production feasibility through detailed technical drawings and specifications


  • working on ideas or developing design concepts using CAD (SolidWorks)
  • sketching initial internal or external design ideas
  • identifying the suitability and availability of materials
  • producing detailed drawings and specifications including parts lists and costs following the general technical guidelines
  • building and testing prototypes to proof the design concept
  • gaining expertise and building technical know-how and competences in engineering techniques for wood | metal | acoustic materials | fabrics
  • researching new materials or understanding market requirements
  • liaising with other departments, including Product Management and Operations to discuss and support negotiation of appropriate production processes
  • occasionally traveling to production facilities and suppliers (abroad) and evaluating the feasibility of production
  • presenting design proposals, prototypes, frozen designs to CCO and external designers


  • master degree in product development or similar through experience
  • a vision for product design with a passion for furniture
  • proven experience of + 5 years in product development
  • good technical expertise to make it work
  • 2D and 3D (SolidWorks) expert
  • knowledge of Adobe Creative Suite and KeyShot are a plus
  • good communication skills – Dutch and English
  • hands-on mentality
  • creative mind combined with a problem-solving mentality
  • team player


  • a challenging and exciting position in a dynamic and fast growing global company;
  • the opportunity to be part of an innovative organization and to contribute to our further growth;
  • an attractive salary package including benefits.


Please send your application and motivation letter to, to the attention of Anja Van den Bosch.